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Understanding LGBTQIA+ Customers, Clients and Coworkers

$1980

Organisation size

About this course

This online, self-paced short course will give your team the knowledge and understanding they need to create an inclusive environment for LGBTQIA+ people.

With insights informed by thousands of young people and engaging content for real world settings, it provides an engaging entry point to inclusion and why it is so important.

By completion your team will have increased confidence and ability to include and welcome the next generation of customers, clients and coworkers.

Created in partnership with the Telstra Foundation.

Not sure how this will work with your team? Contact our team of e-learning experts to learn more.

Get in touch with our team

Key Benefits

For your team

  • The knowledge and understanding required to create an inclusive environment for LGBTQIA+ people
  • Increased confidence and ability to take action as an individual

For your organisation

  • Increased retention and engagement of LGBTQIA+ customers, clients and coworkers through a safer and more welcoming environment
  • An easy to deliver and flexible training package, that can be completed anywhere, anytime and on any device
  • Completion tracking via reports of the number of completed views for your organisation
  • 12 months access for your entire team

What’s Included

  • Course Introduction: Change Starts With You 
  • Who We Are: Sex and Gender  
  • Who We Are: Sexual Attraction 
  • Bite-Sized Queer History 
  • 2 x Audio Stories from LGBTQIA+ Youth 
  • Terminology Guide (PDF)
  • Summary of Learning with discussion ideas (PDF)

Time to complete: 1 hour

Course Outcomes

  • Learn the value of inclusion to retain and engage young people in your setting
  • Gain an understanding of LGBTQIA+ terminology and language.
  • Recognise the unique barriers LGBTQIA+ people face. 
  • Discover the lived experience of real LGBTQIA+ people from now and across history. 
  • Be informed by the latest research from thousands of LGBTQIA+ youth in Australia today.

Suitable for

  • Workplaces and teams in any industry.
  • Any level of existing LGBTQIA+ knowledge.
  • Created for adults.

Pricing

  • Purchasing this course will allow you to share with your whole organisation. Simply select the size of your team.

How it works

  1. You’ll receive an email link to your e-learning library after purchase.
  2. Access all purchased Minus18 courses for 12 months from date of purchase.
  3. Watch anytime, on any device.
  4. Share the link with your team and start learning straight away.

 

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We can attest to the quality, engagement and authenticity of the programs that Minus18 delivers, and we look forward to continuing to build upon this partnership in the future.

Natalie Phillips

Head of People Partnering, Carsales

Need help deciding if this is right for you?

Selecting the right training can be tricky. Get in touch to discuss your team’s needs and find the perfect fit.

Contact us

Minus18 is located on the land of the Yalakut Weelam Clan of the Boon Wurrung peoples, Australia’s First People and Traditional Custodians. We acknowledge their continued connection and contribution to land, water and community, and pay our respects to Elders past, present and emerging. Sovereignty was never ceded; this always was, always will be, Aboriginal land.

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