Show pride at work

Check out our store terms & conditions via the link below.

Check out Minus18's Shipping Policy via the link below.

We understand that discretion can be a really important thing for a lot of our customers, especially young people.

Because of this, you can now select to receive your parcel as a "discreet package" - Just click "discreet packaging" shipping option at the checkout. In this instance, we'll send your items in Auspost packaging and handwrite your name and address. This would allow us to leave the sender's details blank so that there is nothing on the external packaging to indicate the parcel was sent by Minus18.

Payment options we currently offer:

• Visa
• Mastercard
• AMEX
• Google Pay
• Apple Pay

We do not currently offer Paypal.

Due to Covid-19 restrictions, team safety, and team capacity, we do not currently offer Click and Collect from our office at the Victorian Pride Centre.

Thank you for understanding!

If you have a question about an existing order, please contact us by replying directly to your confirmation email. That'll reach the eCommerce Team, and they'll be able to help you out.

If you have a general question, email orders@minus18.org.au or get in touch via the Minus18 Contact form.

Minus18 does not operate as a physical storefront, but our office is located at:

Victorian Pride Centre \ 79/81 Fitzroy Street\ St Kilda 3182

If you receive your order and have a change of mind, Minus18 will allow the return of goods for for a refund as long as the following conditions are met:

• The goods are returned to us within 30 days of purchase.
• The goods are in original condition.
• The cost of returning the goods is covered by the customer.

We will not accept a return or offer a refund in respect of any product unless it has been damaged in transit and you have notified us of the damage in accordance with the Terms of Use. No refund will be given if you simply change your mind.

Nothing in this in this section excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited (including under the Australian Consumer Law).